Completed a Software Developer Internship with One Touch Telecare to complement my IT skills and knowledge. Also Completed a Higher Diploma in Software Design and Development with MCSA. With four years experience as a system administrator for E-commerce websites and a sound understanding of configuring and installing Microsoft and Linux servers. Highly skilled in creating visual user guides to reduce IT support requests.
I was previously engaged in a software internship developer internship with Sidero Ltd which included testing software and servers during a system upgrade. My greatest strengths are being able to write Java programs in accordance with a brief, investigate and analyse defects. I consider myself to be a result-oriented, dependable, and capable worker; who is not easily affected by job stress and will be a strong asset to your department and organisation in a variety of duties. I am certainly receptive to any company training and I am a fast learner in any on the job training situation if required.
Daily duties and Responsibilities, Provide 2nd line technical support, Answering support queries via phone, email and chat. Work with Office 365, Exchange, Active Directory , Backup , Infrastructure, Azure. Install and configure POS, PC, Routers
In the high availability team is responsible for ensuring this telecom management service is available and operational for no less than “five 9’s”.
Developments tasks including coding, debugging, and documentation of application programs Avaya Contact Recorder logging tool which was a six-month project. This program parsed large log files by using a search string, this will extract logs by either using time stamps or Nth line above/below. This then writes the parsed lines into a new log file. It was written in such an open way that it can be used for other common log files.
Researched and developed the Company’s e-commerce website Managed customer support tickets and enhanced customer experience Maintained and updated the servers and websites such as Ubuntu, Debian, Red Hat, Apache, MySQL, Varnish, Ubuntu, Lightppd, and Nginx. Brought in a redesign project of the website under cost and one month early, saving the company €4000.
Constructed and repaired building frameworks and structures—such as stairways, doorframes, partitions, and rafters—made from wood and other materials.
Carry out tasks related to the building, construction and joinery trades, under the supervision of a qualified tradesman/instructor and consistent with apprenticeship year level. Attend off the job trade school to complete learning and assessment outcomes required for a carpentry apprenticeship.
Decided to do a course in Software Design and Development to improve my skills in Software engineering. Awarded with Second class honours as a result of an impeccable record.
This android weather connects to a Darksky Weather JSON feed and parses the current weather in the current location of the phone. It displays cloud cover and what the chances of rain are the next hour.View Project